1 Cancellation policy
You can cancel or reschedule a lesson. It must be done before the day of the lesson. If the lesson is cancelled on the same day of the class, you will lose it from your package. No exceptions (even if you are ill or any other situation you have no control over).
2 Changes to Teacher Dee's lesson schedule
Changes are made to the time slots that are available for lessons. If you are currently studying with me and this happens, there are no refunds because your usual study time is no longer available.
3 Tardiness for lessons
You must be on time for your lessons. There will be a grace period of ten minutes for you to come to your class. If you haven’t arrived in ten minutes, your lesson is cancelled and you will lose it from your package deal.
4 Lesson terminations
I may choose to stop teaching students who are not able to adapt to my teaching methods or who show immature or disrespectful attitudes during lessons. This only happens once a lesson package is completed.
5 Lesson cancellations
I try my best to be available for all of my lessons 100% of the time. But there are times when my personal circumstances mean I must cancel a lesson. You must accept that this can happen even on the same day of the lesson. However, a make up lesson will be scheduled.
It is not possible to get refunds on lessons you have purchased from me. Before you start lessons with me, you will have a demonstration class and plenty of time to think about online studying before you buy lessons.
7 Increases in lesson prices
I am an educator but I am also running a business. This means my lesson prices and pricing structure are subject to change. I will try to minimize how often this happens. If lesson prices increase, there is no guarantee that I will offer you the previous price you paid for lessons before the price increase. It is negotiable but there are no guarantees I will do this.
8 Regular study times
When possible, you can have a fixed and regular study time with me each week. However, times will sometimes change if for example another student book the same time before you do. You will need to have some flexibility about the times you can study with me. Also, note that students who have been studying with me for a long time have priority when it comes to lesson scheduling.
- My availability to teach is from 4pm to 9pm on weekdays and from 12pm to 7pm on weekends
- A lesson can only be booked up to 12pm (midnight) the day before a lesson. For example, if it’s now 9am on Monday you won’t be able to book a lesson on Monday. You would need to do it before 11:59pm on Sunday night.
- Lessons can only be booked at fixed time slots. For example, on weekday afternoons, the first slots are at either 4:00pm or 5:30pm. There is no availability for a lesson at 4.10pm or 5.10 pm. This is because thirty-minute breaks are built into my schedule.
When you buy a package of lessons, they are for yourself. This means it won’t be possible to share lessons you have purchased with other people such as friends or family members. If a different person wants lessons, they will have to make a purchase for themselves.
11 Studying in a quiet environment
If you have young children and you are studying at home, please ensure that you have a quiet environment in which you can study English. If it’s too noisy around you in your house, I may not be able to work with you.
12 Taking breaks from lessons
If you stop taking lessons with me for 28 days from the date of your last lesson without agreeing a suspension of lessons, then your lesson package will expire. If you wish to restart lessons with me, you will need to make a new package purchase.
13 Use of audio clips from lessons
I may sometimes use audio clips from your lesson to give an example on my website of how I teach. I will not choose any recording in which you talk about your personal life or details but you agree that I have the right to add these recordings to my website.
14 Changes to terms and conditions.
- All terms and conditions are subject to change.
FOR MORE WAYS TO CONNECT WITH TEACHER DEE, CLICK ON ANY OF THE SOCIAL MEDIA BUTTONS BELOW.
“Education is the most powerful weapon which you can use to change the world.”
― Nelson Mandela
― Nelson Mandela